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Purchase Code

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  • #69759

    r.gerhart
    Participant

    Dear Sir,

    Via Envato CodeCanyon, I purchased the full version of the Multi Currency WP-WooCommerce plugin.
    But I can’t install the downloaded zip-file.
    When uploading the zip-file in the WP-Plugin manager, I get the feedback, that the zip file was extracted, but does not contain a plugin and therefore can’t be installed.
    I thought it might be caused by the fact, that I had not installed the free version first and so installed that one. This installation went fine, but still I can’t install the full version from the zip-file from Envato.
    I have downloaded the zip-package from Envato repeatedly by now, but had no success with the installation, though I followed the description in the documentation.
    I have WP Multiuser installation with WooCommerce, all running with the newest updated versions). The plugin was intended for one subdomain-site of the installation, so I thought it would not interfere with the one Regular License purchased.
    I have also checked my Server to have the recommended settings for the plugin.
    Is there a known issue with the Envato zip-package or is my MultiUser installation the cause for the problems?
    How can I install or activate the full version?
    Thank you very much for your help!
    With kind regards,
    Roswitha Gerhart
    r.gerhart@creativewebprojects.com

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