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Shortcodes displayed in Emailtemplate instead of data

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  • #79579

    Sascha
    Participant

    Hi,
    I am using your Email customizer and just installed Orders Tracking plugin.

    I created a simple shipping default template and assigned it in Order tracking plugin.
    If I add a trackingnumber to an order and set the order to completed the mail is sent but instead of the data, shortcodes are displayed in the email content:

    Order #: 6710
    Tracking #: {wot_tracking_number}
    Carrier: {wot_carrier_name}
    TRACK MY ORDER

    Track my order is a button. Instead of a trackinglink the shortcode bracket {wot_tracking_url} is set as a link. 🙁

    How can this be fixed?

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