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Tracking and Downloads missing

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  • #146508

    Dylan
    Participant

    Hi, I managed to get all my emails looking great thanks to your plugin. However with Woocommerce, if it’s a simple order then things work well and the “completed order” email that they get has all the relevant info. However, if the customer orders a digital product then the “completed order” email would usually have a clear section with heading called “downloads” with a link to the item. And also if I have added tracking to the order before I mark it as Complete, the the customers email also has a section with subhead “Tracking Information” with the tracking details and link. However if I use your template then none of this information is displayed on the email. Do you have any advice?

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