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Unable to update plugin

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  • #121913

    netmined
    Participant

    Hello

    We have the premium version of the Photo Reviews plugin installed on our site and our support recently expired.

    Since then, we have been unable to update the plugin.

    We do have the Envato Market plugin set up on the website and we also have another plugin which updates through the Envato Market plugin and there are no problems with this so the Envato plugin is working fine and it is not the cause of the issue. See here:

    https://prnt.sc/jPlWTAjVpyZj

    We know that you helped us with a few fixes in the plugin so is it possible that somehow when you uploaded a new version of the plugin onto the website, an error was introduced and now the plugin can’t be updated because of that?

    Could you please take a look and advise how we can get this fixed asap.

    Many thanks in advance for your assistance.

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