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WooCommerce Abandoned Cart Recovery

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  • #74693

    Kevin PAPOT


    I use Plivo API for your plugin wordpress : WooCommerce Abandoned Cart Recovery
    It doesn’t work :'(
    But Plivo says the problem come from the plugin, all is OK in my Plivo account.
    The problem is that i can’t send test sms. I have a error message : Could not resolve source number for powerpack id – …………
    Here the answer of Plivo :
    Thank you for contacting Plivo Support!

    I understand you are having issues with a 3rd party plugin that uses Plivo’s API. Unfortunately, we cannot provide support for 3rd party applications and we would kindly request you contact the 3rd party company’s support team for further assistance with the integrations.

    I was able to review your account logs and was not able to find any outbound messages. We do provide coverage towards France but with certain regulations. Our SMS coverage page will help you with the details regarding these regulationshttps://www.plivo.com/sms/coverage/fr/.

    Please let us know if you have any questions.

    Thanks for your help and sorry for my english.


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