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Countdown evergreen no work

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  • #177983

    Hello,

    I can’t seem to reset the countdown using the “Countdown evergreen” option.

    I’ve followed the instructions I found at: https://villatheme.com/supports/topic/restart-countdown-function-not-working/

    I’m not certain if it’s a configuration issue or if something else is wrong.

    What I need is:

    The offer starts at 18:13 (this is just an example)
    The offer ends at 18:15
    We wait 1 minute as indicated in the “Restart countdown after” option
    The countdown restarts and runs for 2 minutes.
    The process continuously repeats without me having to go into the product and change the date.
    Everything works except for the last two steps. The counter doesn’t automatically restart.

    I’ve tried several (many) combinations, with no success.

    The theme is Flatsome.

    Thank you.

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