Hello, I have problem with design of email on Windows Outlook, iOS Outlook and Android Outlook First mobile version: There is problem with columns. On mobile is not 1 column design but 2 columns so there is a broken design. On Outlook for Windows its worse. There is bad font sizes, also on Windows outlook […]
Hello. Since I installed the Premium version, the emails in Outlook do not display correctly. The columns are not displayed correctly. It happens to more users of this forum. It only happens with the premium version. How can it be solved? Regards
Hi VillaTheme Support Today i updated to the latest the Email Templates Customizer for WooCommere and hoped to see some improvment in the Visual appearance of the E-Mails but the opposite was the case. In my Outlook Client on MacOS it shows a Template inside a template now while on a Windows machine (also Outlook) […]
Hi, On my MacBook, I have Outlook installed and the email is displayed exactly how it’s configured. View post on imgur.com On my clients PC, up until 10 days ago, emails were being displayed perfectly in Outlook. For the past 10 days, the email is not displayed properly in that the columns are not displayed […]
Dear Support Team, we suddenly get the link to the logo under the text, why is that? can I change that? thanks for the support
Hi, I’ve bought your plugin and am trying to make it look better on mobile. The responsive breakpoint does not work in Outlook for Android (I have not been able to test other mobile devices/clients yet). No matter which value I select (down to zero, it breaks columns into one). From what I can gather […]
Hi, i find several support tickets with the same topic but i do not know the solution for this problem. I have Outlook 2016 / Win 10 installed and also the problem with the image size. When i am not download the images the email size is okay. After i download the size the images […]
Hi, I have a three column layout. It looks fine in Thunderbird and Outlook from PC. From the mobile phone it is not seen correctly. Is there a way to not render the layout content vertically? And if there is no way, how to center the columns? Another thing: Spanish is the language of the […]
Get ready for the latest update! New features and bug fixes will be made available in early October. The functionality of your plugins is something we constantly strive to enhance. Any flaws, errors, or problems we discover should be fixed as soon as possible. 1. WooCommerce Email Template Customizer v1.1.11 – Update: Compatible with ‘Slider […]
Dear Support team, I purchased your eMail designer yesterday and started working with it. I set up a first email template in my staging environment. The test email did not provide any images, neither in Outlook (desktop), nor in my mobile eMail programm (iphone) nor in my alternative Gmail address. I am sending you screenshots […]
Hello, I’m using the premium Photo Reviews plugin with your free Email Customizer. In the Photo Review follow up, I selected the template from Email Customizer to use. In the CSS window in Email Customizer, I added a few styles. The issue: – When I preview the email or send a test from Email Customizer […]
the email works very well with gmail and hotmail but when we receive it in outlook the buttons don’t work and we see some code appearing on the side of the share button this the code : <!–[if mso]
hi Is it possible to declare the font size for the td element in the “Billing address” block? currently: font-size: inherit; maybe in some template files? I need to tweak the styles for outlook
Hi there, the images aren’t loading in outlook. Do you have any advice on what i can try?
Hello. I’ve been using the plugin for a couple of weeks with no problem. But now all of a sudden, the mails received in Outlook do not respect the columns. In Gmail if it looks good. Do you know something about it? Thank you