Hi, lately i noticed that in outlook client the emails doesn’t show as expected (mobile app). I’m attaching the layout in gmail (correct one) and the layout in the same mobile in outlook (wrong). You will notice that in outlook, featured productes are one in each line. Can you try it in your installation and […]
I have the same template send to gmail and looks exactly like in editor but in Outlook 2019 and 365 the template breaks. I have multiple fonts showing and layout is totally wrong on outlook like rounded corners are not working. please advice.
Hello, Responsiveness on mobile is not displayed correctly as in the mobile preview. We check the default and custom templates with two columns, but the responsivity on Gmail and Outlook app doesn’t work on mobile. The whole context is simply reduced in size by the width of the mobile and columns does not break below. […]
Hello friends. I can’t get comments from alibaba or amazon on the Woocommerce infrastructure. Please contact me at this e-mail address. deniz.oktay.tuncay@outlook.com
Hello, Alignment and image size are not good when viewing email on outlook desktop. The image is way to big, so its ugly. The background color also does not work like supposed to do. see images in private reply
Hi, im using your plugin. Basically, I am thrilled with the settings options and find the plugin good. Unfortunately, however, there are some things that do not work well for me. Below I would like to explain these. 1.) When I edit a mail, in my case the “order confirmation” and then send it as […]
Hello, I have written regarding this before and you have made some great improvements. But we are not quite there yet. I have now tested all templates in Outlook desktop and Gmail email clients on both mobile and a desktop. I have created a google doc document detailing what still needs to be fixed. Many […]
We are delighted to announce some plugins which have updates in the middle and end of September. What are they and how they have changed will be presented in detail below. 1. WooCommerce Email Template Customizer v 1.0.3.1 Updated: Add do shortcode Updated: Order detail template overridable Updated: Font-family Updated: Center on mobile option for […]
Hola. Las imagenes del email template no salen correctamente en el email enviado a Gmail. El botón del checkout funciona correctamente pero las imagenes de los productos y demás no. Por otro lado, en outlook no funciona el botón del checkout. Espero puedan ayudarnos por favor.
Hello, I have contacted you regarding this issue before and you partly fixed the problem. In Europe the Microsoft Outlook email client for desktops is a preferred email client for many people, therefore it is very important that e-mails look good and professional when opened inside this e-mail client. At the moment text-align right does […]
The emails look fine when viewed in the mail client like Microsoft Outlook. Look horrible when viewed in a browser. It’s too bad I can’t attach an image to show you. You may want to add something to the cart and wait for an email to arrive.
It’s working properly over gmail, android, etc. Outlook 2019 PC Please see the attachments. thanks
Hello, It seems that the background of the emails is not working and the email when delivered is displayed in the corner of the screen. The issue applies only for Microsoft Outlook. Gmail is displaying it correctly. Regards, Barnabas
Hello. My previous ticket is: https://villatheme.com/supports/topic/how-to-adjust-responsive-point/ A few days ago, I found out that the responsive point function does not works when I open the email via Gmail app IOS. If I use Gmail app, it only works for test mail, but it does not work for a real order as you may refer to […]
Hello, hope you are all well. There are a few things that need to be optimized: 1. The mobile view: For example if we have 2 Columns in the header like shown in you demo(Logo left and link right) the elements need to stay in position but they don´t which means the logo will push […]