What is the WooCommerce Facebook Chatbot?
WooCommerce Facebook Chatbot is a useful extension that is capable of “conversing” with your customers, respond particular questions, and automatically provide suggestions about all products, policies, and other information on your WooCommerce. The plugin provides users with many tools to create the conversation flow for responding to frequent questions from the clients and satisfy exact needs. The Customers now can receive the information and buy the products on your WooCommerce with customer service online 24/7.
Flow: Create conversation flows that are programmed with a variety of responses in a very short time. It allows you to combine flows to the one that you generate and create proper conversation as live chat with assistants. You can create flows with nodes by using the basic elements to match the features of your store and customers.
Fixed Actions: Fixed actions are necessary for all conversations on WooCommerce. They are available in the plugin such as get started, default answer, after adding to Cart, after removing items. Moreover, you can customize the automatic response to these fixed actions by adding the available elements.
Customer typing: The plugin can configure programmed questions, according to the different commercial objectives. Shop owners can create frequently asked questions that most customers may ask on the store and program respective answers using available elements. After that, whenever the customers ask about these questions, the chatbots will answer as programmed.
Persistent menu: You can create the specific persistent menu for your store on WooCommerce. Customization of persistent menu helps the chatbot system to become more professional.
Basic elements: The plugin provides a lot of elements such as text, video, typing, images, video, gallery, redirect, quick reply, stop live chat, post, action, product, search products, that helps you to create the most flexible responses for the Chatbots. By using the basic element, the chatbot can interact with people through texts, videos, images and buttons of call-to-action…
Customer information saving: The Chatbot Facebook can ask the customers about their information such as name, phone number, email address… and automatically save it.